Privacy Policy

When you visit our website or submit an enquiry, we may collect:

• Contact details you provide through our enquiry or contact forms, such as your name, phone number, email address and details about your project.
• Information you provide if you book a consultation or request a quote.
• Technical information collected automatically when you browse our site, such as your IP address, browser type, device information and pages visited.
• Information collected through cookies and similar technologies, including analytics and advertising tools.

We use the information we collect to:

• Respond to your enquiry and discuss your renovation, extension or building project.
• Prepare quotes, proposals and project documentation.
• Manage projects through our job management software (Buildertrend) if you become a client.
• Improve our website and understand how visitors use it.
• Run and measure the performance of our marketing, including Meta Ads campaigns.

Our website uses cookies and similar technologies to understand how visitors use the site and to support our marketing activity. This may include tools such as Google Analytics and the Meta (Facebook/Instagram) pixel, which help us see which pages are visited and measure the effectiveness of our advertising. These tools may collect information about your device and browsing behaviour. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

We may share your information with:

• Trusted service providers who help us run our business, such as our website host, CRM and job management platform (Buildertrend), and email or communication tools.
• Analytics and advertising platforms (such as Google and Meta) for the purposes described above.
• Architects or other project stakeholders you have asked us to liaise with directly.
• Any party we are required to disclose information to by law.

We store personal information using secure, password-protected systems and take reasonable steps to protect it from misuse, loss, and unauthorised access. No method of storage or transmission over the internet is completely secure, so we cannot guarantee absolute security, but we aim to use industry-standard safeguards.

You can ask us for access to the personal information we hold about you, or ask us to correct it if it is inaccurate or out of date. To make a request, contact us using the details below. We will respond within a reasonable timeframe.

Some of the third-party tools we use (such as Google and Meta) may store or process information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information continues to be handled in line with the Australian Privacy Principles.

If you have a question about this policy, or want to access or correct your personal information, please contact us:

Beyond Form Building Group, Ste 180/45 Glenferrie Rd, Malvern VIC 3144. ABN: 73 628 150 676. Email: info@beyondformbuilding.com.au. Phone: 0404 362 683. Website: beyondformbuilding.com.au

If you are not satisfied with our response, you can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page.